PO BOX 557 New Albany, Indiana. 47151-0557 USA
Shipping Policy:
DOWNLOAD PURCHASES:
If you purchased the downloadable plans only – digital downloadable goods. Delivery by e-mail is in 2 working days or less.
We will send you the download links to the plans or videos that you have purchased to your e-mail address that you have given us.
If you purchased plans and or videos on CD or DVD we will send you the plans on CD by United States Postal Service Air Mail. Delivery in 7 working days or less.
We can ship your plans and videos on CD or DVD to any location / country in the world. If not restricted by US Government USPS or Fed ex or UPS.
Orders for plans on CD/DVD are Shipped by air mail, priority mail or global mail. Downloadable plans are sent to your e-mail using a download link.
Plans are in Adobe reader .PDF format and can be viewed on your computer. Videos are in Windows media Format.
Shipping and cost of CD = $19.95 ( Plans and or videos on CD/DVD). Download orders, sent to you by e-mail download links. sent to your e-mail that you provide
at the time of purchase. Plans and or videos sent by e-mail downloading is a free delivery charge.
Any order over $100.00 can be tracked by USPS Priority Tracking. Unless other wise noted or other arrangement’s made by seller and or buyer. If you need to
track your order and need the tracking numbers ( if tracking numbers were not provided at time of checkout ), please contact us to request the tracking numbers:
E-mail: Support@Fuelless.com or Phone: 1-812-945-5839
Sorry we do not have this option. We do not have a store front open to the public. We operate from our office’s, lab and machine shop area’s – which some area’s
are deemed classified – and closed to the open public for security reasons – to protect the secrecy of new inventions we are or maybe working on at the time.
Yes, we do recycle any and all packing material by reusing them. We rarely through anything away if we do not have to.
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Last Updated: Feb 16 2016 10:47 am
What can be returned?
Any computer CD that was sent to you by air mail and was damaged.
to your e-mail address that you provided.
We do not give refunds on downloadable goods such as plans or videos or CD/dvd’s- unless approved by our customer service dept
or sales dept. Time limit on returns = 30 days
Or if your CD/DVD was damaged during shipping –
Please send CD / DVD or your broken CD/DVD to:
PO BOX 557
New Albany, IN. 47151-0557
Send by air mail or priority mail with tracking.
Shipping cost that have been paid is non-refundable, unless a mistake has been made in
our shipping dept.
If an CD was returned and prior permission.